Terms and Conditions of Purchase

User obligations:

Users who register or place an order through the website, after accepting the general terms and conditions and privacy policies, will be considered customers and will be subject to these general terms and conditions.
As established in the website's legal notice, users are obliged to:

• Make legally valid inquiries and requests.
• Not to place false or fraudulent orders and to provide the necessary information truthfully and accurately. Any lack of truthfulness or incomplete provision of information will be the sole responsibility of the user and may result in the company not fulfilling the order.
• To provide additional information that may be necessary for the fulfillment of the contract.
• Payment for products and services purchased through the website.
• To be of legal age and have the capacity to enter into contracts
• Not to use the website and its contents for illegal purposes, contrary to good practice, use, or the law, or to perform any action that may affect the rights of the company or third parties.
• Not to post comments or opinions on the website, blog, or linked social media that are offensive, illegal, or violate the rights of the company or third parties.
• Do not disclose your access or registration codes to anyone and keep them in a safe place.

Price:

All prices listed on the website are in Euros and include VAT. Shipping costs are separate. When you complete your purchase, all items included in the final sale price will be clearly itemized.

The prices on the website will be valid until the end of promotions or rate changes.

Prices and promotions will be those set on the website at the time of purchase, regardless of those in effect at the time of delivery.

Payment methods

The payment methods accepted on the website are clearly indicated on the home page, and users may choose any of them or change them at any time in the "My Account" area or when placing an order.
Users may pay:

• By credit or debit card (virtual POS terminal)

Payment via bank gatewayis made through a virtual POS terminal with a secure connection toBBVA. This means that the issuer of the card used to make the payment will request confirmation from the customer via the enabled method (PIN card, password, SMS, etc.) before approving the charge. The transaction will not be carried out until the user authorizes their bank to make the charge, with the provision of this code being equivalent to a signature in a physical store for all intents and purposes. In any case, credit card details are never stored on the website, as they are entered directly into the bank without passing through the company.

Invoices

When placing an order, users may choose to receive an invoice with the details they provide at that time. You can also access your invoices or request them later through the "My Account" area. There is no additional cost for this service.
Invoices can be downloaded at any time from the "My Account" personal area, where all orders placed by the user are stored.
The company reminds you that, in accordance with tax legislation, cash payments are not permitted for purchases equal to or greater than €2,500.

How to make a purchase

To place an order, the user must select a product and follow these simple steps:

• Select the product
• Indicate the desired quantities
• Click the "Add to cart" button.

You can add all the products you want, repeating the same process each time: select and add to cart.
Once you have selected all the products you want to purchase, go to the cart where you will find the quick purchase page.

Here, the procedure to follow is very simple:

• Enter your contact and shipping information.
• Select payment method.
• Enter discounts and coupons, which will be automatically applied to the final order amount.
• Verify all order details (products, description, quantity, etc.).
• Confirm your order by clicking on the "Checkout" button.

When you complete the quick purchase process, your customer and shipping details are stored in our customer database.

Customer Area

Once the order is complete, a new user account is created, and the user will receive an email with their username and password, which will allow them to access their customer area each time they log in to the website.
Through the customer area, users are entitled to a range of options and benefits:

• Place orders more quickly and easily.
• You can modify your data at any time.
• Receive special promotions or information of interest to the user.
• Access your order history and invoices.

To do so, simply register and provide the same information you would for a normal order. You can register when placing your order or at a later date.

Language

The contractual relationships established in these general terms and conditions shall be formalized in Spanish.